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Bachelor of Information Technology (Mobile Applications Development)

Associate Degree in Computer Science

Provides a foundation in the principles of IT service management (ITSM). It is designed for anyone who wants to understand the key concepts of ITSM and how to apply them in their organization.

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SEO training on how to build an effective SEO Strategy and increase your website’s Google rankings.

Software testing In-depth explanation

The only course you need to become a JavaScript developer - 45 JavaScript projects, ES6, JSON, AJAX & much more!

Managing Cybersecurity. Mastering the basics of managing cybersecurity in organizations

You'll learn all the fundamentals of Front-End Web Development and how you can Use them to start creating websites!

Install Windows Server 2016, Build a Windows Domain, Domain Controller, Learn DHCP, Install Windows 10, and much more...

This six-course certificate, developed by Google, is designed to provide IT professionals with in-demand skills -- including Python, Git, and IT automation -- that can help them advance their careers. The hands-on curriculum is designed to teach learners how to write code in Python, with a special focus on how this applies to automating tasks in the world of IT support and systems administration. Those who received this certificate passed all graded assessments with a score of 80% of above. They should have a strong foundation in how to use Git and GitHub, troubleshoot and debug complex problems, and apply automation at scale by using configuration management and the Cloud in order to prepare them for more advanced IT Support Specialist or Junior Systems Administrator positions.

In this four-course accelerated specialization, learners explored and deployed the components of a secure Google Cloud Platform solution. Through lectures, demonstrations, and hands-on labs, learners also developed mitigation techniques for attacks at many points in a GCP-based infrastructure, including Distributed Denial-of-Service attacks, phishing attacks, and threats involving content classification and use.

This Specialization builds on the success of the Python for Everybody course and will introduce fundamental programming concepts including data structures, networked application program interfaces, and databases, using the Python programming language. In the Capstone Project, you’ll use the technologies learned throughout the Specialization to design and create your own applications for data retrieval, processing, and visualization.

Python Programing

When you complete the SAS® Base Programmer courses, you will have demonstrated skills in manipulating and transforming data, combining SAS data sets, creating basic detail and summary reports using SAS procedures and identifying and correcting data, syntax and programming logic errors. These skills prepare you for the SAS® Base Programmer certification exam.

Using SAS Visual Analytics, you will learn to access and manipulate data, analyze data with a variety of interactive reports and graphics, and design and share dashboards to visualize your data. SAS Visual Analytics is a useful skill in a variety of careers, including business analyst, researcher, statistician, or data scientist.

In this five-course accelerated specialization, learners explored and deployed solution elements, including infrastructure components such as networks, systems and applications services using Google Cloud Platform, with a focus on Compute Engine.

In this six-course accelerated Professional Certificate, learners explored and deployed solution elements, including infrastructure components such as networks, systems and applications services using Google Cloud Platform. Learners integrated prior technical skills into practical skills for the job role of a Cloud Architect.

In this specialization, application developers learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem. Through 4 courses and a combination of presentations, demos, and hands-on labs, participants learn how to use GCP services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications.

In this Specialization, learners gained proficiency in essential concepts, services, and use cases within the Amazon Web Services (AWS) cloud ecosystem, including core AWS services and key AWS security concepts. The Specialization also covered fundamental strategies for planning and migrating existing workloads to AWS and how to build and deploy serverless applications with AWS. Learners are given opportunities to solidify their understanding by engaging in various hands-on labs and exercises throughout the Specialization.

The Architecting with Google Kubernetes Engine specialization will teach you how to implement solutions using Google Kubernetes Engine, or GKE, including building, scheduling, load balancing, and monitoring workloads, as well as providing for discovery of services, managing role-based access control and security, and providing persistent storage to these applications.

Those who earn the Google IT Support Professional Certificate have completed five-courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for entry-level roles in IT support. They are competent in foundational skills, including troubleshooting and customer service, networking, operating systems, system administration, and security.

This specialization will explain and describe the overall focus areas for business leaders considering AI-based solutions for business challenges. The first course provides a business-oriented summary of technologies and basic concepts in AI. The second will introduce the technologies and concepts in data science. The third introduces the AI Ladder, which is a framework for understanding the work and processes that are necessary for the successful deployment of AI-based solutions.

This Professional Certificate provides a firm understanding of AI, its applications, and its use cases. Learners have become familiar with IBM Watson AI services and APIs. Learners have also grasped how virtual assistant technology works as well as built and deployed an AI powered customer support chatbot on a website. Learners competing this specialization have picked up practical Python skills to work with AI and have used IBM Watson AI services and APIs to create smart applications. They have become familiar with Computer Vision, Watson Visual Recognition and OpenCV and have used them for image processing and creating custom image classifiers. Learners have also demonstrated their proficiency in applied AI by completing several hands on projects.

In this specialization learners have gained a foundational knowledge of key technologies driving modern businesses. They can describe Cloud Computing, Data Science and Artificial Intelligence, including business drivers behind their growth, the value they provide, their applications and usecases, and an understanding of how these technologies work. The learners have also experienced Cloud, Data and AI in in action and demonstrated ability to work with these technologies hands-on.

In this three-course accelerated specialization, learners explored and deployed GCP networking technologies, such as Google Virtual Private Cloud (VPC) networks, subnets, firewalls; interconnection among networks; load balancing; Cloud DNS; Cloud CDN; common network design patterns and automated deployments using Deployment Manager.

In this specialization learners have developed foundational skills in AI. Learners who have successfully completed this specialization should be able to describe what is AI, its applications and use cases. They should be acquainted with terms like Machine Learning, Deep Learning, etc. The learners should be familiar with the various IBM Watson AI services that enable businesses to apply pre-built AI smarts to their solutions. They should also have knowledge on how to build and deploy web-based intelligent virtual assistants. Learners who have earned this certificate have completed 3 online courses on AI and have demonstrated their competency in Foundations of AI using quizzes and several hands on exercises, including creating and deploying an AI enabled chatbot on a website.

• Monitor the performance of the database and ensure efficiency is optimised • Troubleshoot end user issues, diagnose and correct problems escalating to the software provider only when necessary • Manage the integrity of the database including: • Create new users and set up employees • Establish and maintain user access and permissions • Maintain and configure data fields, functions and workflows • Document creation and registration • Auditing data integrity and conducting regular data cleaning • Perform system updates released by the software provider • Coordinate user testing of system updates and escalate issues to the software provider • Conduct progression testing prior to deployment in production • Deactivate users and off board employees on termination • Assist and Manage data transfers to and from Procura and Visual Care and troubleshoot data transfer issues as required • Assess system software release notes, determine and activate business responses • Manage internal database configuration requests • Identify and manage system software development needs and scope same • Advise business units on best practice system software configuration to meet their service needs • Equip and support subject matter experts to train end users. Assist with onboarding and training of new staff as required • Identify issues in System Software business processes or employee knowledge and take appropriate action to resolve including making recommendations to managers of remediation actions • Communicate and inform end users of updates and changes relevant to their role • Facilitate ongoing development of the system and maximise engagement and abilities of end users with the system by gathering input from users and SME’s, coordinating a System Software User Group to discuss updates, understand development needs, shared experiences/knowledge establish a collaborative framework • Collaborate with other BSL departments to identify and resolve any process and interface issues with O365, Visual Care, and other client management system • Maintain and update business process, work instructions and training collateral to ensure accuracy and currency with the configuration • Generate reports for stakeholders

• Create new user accounts in Office 365 environment, AD, and proper security groups. • Allocate hardware for new starters depending on their needs. • Communicate complex technical information toward non-technical users. • Monitor issues from start to resolution

Information Technology and System Administration - Webpage creation in WordPress, HTML, CSS, JavaScript, Flask, among others - Build functional and easy-to-use websites - Maintain, configure and troubleshoot web servers - Ensure site security by setting up firewalls and login pages - Computer programming activities with different programming languages - I.T. and Cloud Computing consulting - Data analysis, processing, hosting and related activities

Resident technical support and system administrator for the company.

My freelance business started as a "Virtual Mall" where small businesses could have their own sub-domain as their web page, and I did different jobs for SMB customers depending on their computer and networking-related needs. The company is still running, providing computer and networking solutions.

Responsible for Technical Support achieving immediate solutions for clients and collaborators. Areas of Expertise: Desktops, Laptops, Windows XP and Vista Operating Systems, Wireless, Networking, Customer Service, How to handle Annoying Clients. Achievements within the Company: - Provide Technical Support service on the phone; get a good relationship with customers. Make sure to provide good customer service.- Coordinate with the Manager to guide the work team to achieve all the company's objectives.- Exceed the goals, being one year and a half consecutive one of the top 10 within the division Technical Support.- Winner of 2 Bronze Customer Satisfaction Awards in August 2007 and November 2007. - Together with the Manager, develop strategies to improve service quality standards within the Work Environment.- Develop the Team of Work to improve Resolution Metrics from 78.44% to 83.54%. - Create a Project within the Technical Support division to enhance Windows Vista and Windows XP agents.-Provide Training and Coaching to new members of the Technical Support division to increase their technical and customer service skills. client.- Coaching and Feedback to all team collaborators to improve the quality of service through continuous audits.- Experience in creating and analyzing reports to develop service improvement strategies.- Winner of the ¨Perfect Companion¨ Award for Q4 FY08. - Backup Agent for the Gold Technical Support department for Corporations.